Shipping policy

SHIPPING

Please note: We kindly ask you to carefully read our return policy before placing your order. We only offer exchanges or store credit for returned items. Refunds are not available.

Please be advised that the estimated shipping times provided below are for guidance purposes only. For the most accurate shipping times to your delivery location, we kindly ask you to wait until you receive your track and trace code via email. Please note that online orders are not processed during weekends or holidays. Orders placed on Friday after closing time and over the weekend will be processed on the following Monday.

Would you prefer extra insurance for shipping or express delivery? Please contact our customer service for this

NETHERLANDS AND BELGIUM

STANDARD 1 - 3 BUSINESS DAYS

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EUROPE

STANDARD 1 - 7 BUSINESS DAYS

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Germany, France.

We ship in EU with DPD
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UNITED KINGDOM

STANDARD: 2 - 7 BUSINESS DAYS

The United Kingdom, including Scotland, Wales, and Ireland

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U.S.A.

Standard express delivery with DHL EXPRESS
2-4 BUSINESS DAYSWe ship all orders to the United States via DHL Express.

The average delivery time is 2–4 business days after dispatch.

Important: As of September 2025, new U.S. customs regulations apply. This means that additional charges such as import duties, taxes, or handling fees may be incurred. These charges vary per shipment and are the sole responsibility of the recipient/customer.

We have no control over these costs and cannot estimate them in advance. By placing an order, you agree that any applicable customs duties or import fees are your responsibility.

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REST OF THE WORLD

STANDARD 2 - 14 DAYS

Some countries may take up to 20 - 25 days. If you have more questions about shipping, please contact our customer service